Our hosted Asterisk packages

Our VoIP offers

VOIPcomplete is your source for a hosted Software as a Service (SaaS) platform, enabling easy transition from your traditional telephone system to a VoIP system for small and medium sized companies. By making the switch to a business VoIP system, you will receive:

• Geographical freedom - Your employees are no longer bound to their desks as they can be contacted from one central phone number anywhere in the world. Your employees will be able to work from home or abroad and still be reachable with a single business contact number.

• Low Costs - Our PBX packages are affordable, with a clear and easy to understand monthly cost structure that keeps overhead low while keeping quality high.

• Reliability - Our business VoIP PBX packages are the reliable and flexible telecommunication solutions for improving your customer relationship management. 

• A Single Location - VOIPcomplete is your one stop source for VoIP products and services.

• Freedom - With VOIPcomplete's business PBX packages, you are not bound to a single supplier for your outbound calls. You have the freedom to choose from a list of the best SIP suppliers available.

• Support - We pride ourselves on our excellent service and support using the communication channel of your choice.

All of our VoIP products have low upfront costs, and there are never any surprises as we provide you with rapid turnaround for your specific solution within 24 hours. You can also combine our hosted Asterisk-based PBX packages with our SIP trunk offer to further reduce communication costs while experiencing the flexibility and reliability of internet telephony services. Download and read our whitepaper that compares traditional telephony with a hosted Voice over IP PBX solution.

All of our PBX packages are installed in virtual private servers (VPS) for optimal scalability. Depending on the size of your business you can sign up for a small package and upgrade to a larger package as needed, with only a few simple clicks and no downtime. Or you can start with a larger package and adjust from there based upon your resource needs. We also accept online payment through Paypal (including MasterCard and VISA credit card payments), as well as bank transfer and iDEAL, a Dutch internet banking payment method.

With the following promotional codes, you can receive one month free and a € 10,- credit towards your SIP trunk:

INTRO3M (3 months subscription)
INTRO6M (6 months subscription)
INTRO12M (12 months subscription)
INTRO24M (24 months subscription)

Technology

PBX engine Asterisk based

FreePBX version

Usability

Web control panel

Per user language localization

Skin customization

Supported voice codecs

G722

G723

GSM

ULAW

ALAW

G726

ADPCM

Signed Linear

G729

Speex

iLBC

Supported video codecs

h261

h263

h263p

h264

Reliability

High availability

Management

Multitenant

Different levels of management

Clients separation

Clients hierarchical view

Client separated permissions and limits

Customizable email notifications

Management of time intervals

Management of sound packages

Phone terminals provisioning

Billing

Realtime postpaid billing

Realtime prepaid billing

Account recharges

Fixed and inherited call costs

Per destination fees

Per destination charging intervals

Designed to allow overselling

Client separated billing plans

Free minutes per destination

Call features

Block Caller

Time interval based check

CallerID based check

Callback features

Call transfers

Attended (Supervised) transfer

Blind transfer

Call forwarding

Forward to Voicemail

Forward to IVR

Forward to Queue

Forward to conference

Forward on NO ANSWER

Forward on BUSY

Forward on extension NOT REGISTERED

Forward to external

Ring all

Call pickup

Conferences

Do not disturb

Record conversations

Voicemail

SIP Presence support

Receive faxes as PDF

Fax to email

Fax send

IVR (Interactive Voice Response)

Text-to-speech support

Calling card management

Over the phone credit interogation

Call queues

Queue agents

Supervising agents

Operator panel

Call center degree call reporting

Detailed queue statistics

Predictive dialer

Call center forms & script wizard

Call reporting

Report based on account level

CDR fields filtering

Export of CDR fields

Call cost report

Report based on account level

Outlines call costs and profits

Advanced filtering

Export of report fields

Firewall like call routing rules

Block and transfer actions

Time interval matching

Call source matching

Call destination matching

Best cost matching

Dial post processing rules

Import/Export routing rules

Channels

Manual allocation of DIDs per extension

Automatic assignation of DIDs from pool

Channel routable prefixes

Integrated management

Import/ Export call costs file

Clone call costs