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Overview


Our hosted Asterisk packages

Our VoIP offers


VOIPcomplete is your source for a hosted Software as a Service (SaaS) platform, enabling easy transition from your traditional telephone system to a VoIP system for small and medium sized companies. By making the switch to a business VoIP system, you will receive:
  • Geographical freedom - Your employees are no longer bound to their desks as they can be contacted from one central phone number anywhere in the world. Your employees will be able to work from home or abroad and still be reachable with a single business contact number.
  • Low Costs - Our PBX packages are affordable, with a clear and easy to understand monthly cost structure that keeps overhead low while keeping quality high.
  • Reliability - Our business VoIP PBX packages are the reliable and flexible telecommunication solutions for improving your customer relationship management. 
  • A Single Location - VOIPcomplete is your one stop source for VoIP products and services.
  • Freedom - With VOIPcomplete's business PBX packages, you are not bound to a single supplier for your outbound calls. You have the freedom to choose from a list of the best SIP suppliers available.
  • Support - We pride ourselves on our excellent service and support using the communication channel of your choice.
All of our VoIP products have low upfront costs, and there are never any surprises as we provide you with rapid turnaround for your specific solution within 24 hours. You can also combine our hosted Asterisk-based PBX packages with our SIP trunk offer to further reduce communication costs while experiencing the flexibility and reliability of internet telephony services. Download and read our whitepaper that compares traditional telephony with a hosted Voice over IP PBX solution.

All of our PBX packages are installed in virtual private servers (VPS) for optimal scalability. Depending on the size of your business you can sign up for a small package and upgrade to a larger package as needed, with only a few simple clicks and no downtime. Or you can start with a larger package and adjust from there based upon your resource needs. We also accept online payment through Paypal (including MasterCard and VISA credit card payments), as well as bank transfer and iDEAL, a Dutch internet banking payment method.

With the following promotional codes, you can receive one month free and a € 10,- credit towards your SIP trunk:

INTRO3M (3 months subscription)
INTRO6M (6 months subscription)
INTRO12M (12 months subscription)
INTRO24M (24 months subscription)
 
Our hosted PBX package based on 4PSA has the following functionality:
 
Criteria4PSA VoipNow 1.6.3


Technology
 
PBX engine Asterisk based
1.2.24
FreePBX version
FreePBX not used
  
Usability
 
Web control panel
yes
Per user language localization
yes
Skin customization
yes
  
Supported voice codecs
 
G722
no
G723
yes (pass through)
GSM
yes
ULAW
yes
ALAW
yes
G726
yes
ADPCM
yes
Signed Linear
yes
G729
yes
Speex
yes
iLBC
yes

 
Supported video codecs
 
h261
yes
h263
yes
h263p
yes
h264
no
  
Reliability
 
High availability
yes
  
Management
 
Multitenant
yes
Different levels of management
yes: 4
Clients separation
yes
Clients hierarchical view
yes
Client separated permissions and limits
yes
Customizable email notifications
yes
Management of time intervals
yes
Management of sound packages
yes
Phone terminals provisioning
yes
  
Billing
 
Realtime postpaid billing
yes
Realtime prepaid billing
yes
Account recharges
yes
Fixed and inherited call costs
yes
Per destination fees
yes
Per destination charging intervals
yes
Designed to allow overselling
yes
Client separated billing plans
yes
Free minutes per destination
yes
  
Call features
 
Block Caller
yes
Time interval based check
yes
CallerID based check
yes
Callback features
yes
Call transfers
 
Attended (Supervised) transfer
yes
Blind transfer
yes
Call forwarding
 
Forward to Voicemail
yes
Forward to IVR
yes
Forward to Queue
yes
Forward to conference
yes
Forward on NO ANSWER
yes
Forward on BUSY
yes
Forward on extension NOT REGISTERED
yes
Forward to external
yes
Ring all
yes
Call pickup
yes
Conferences
yes
Do not disturb
yes
Record conversations
yes
Voicemail
yes
SIP Presence support
yes
Receive faxes as PDF
yes
Fax to email
yes
Fax send
yes
IVR (Interactive Voice Response)
yes, includes IVR designer
Text-to-speech support
yes
Calling card management
yes
Over the phone credit interogation
yes
Call queues
yes
Queue agents
 
Supervising agents
yes
Operator panel
yes
Call center degree call reporting
yes
Detailed queue statistics
yes
Predictive dialer
no
Call center forms & script wizard
no
  
Call reporting
 
Report based on account level
yes
CDR fields filtering
yes
Export of CDR fields
yes
Call cost report
 
Report based on account level
yes
Outlines call costs and profits
yes
Advanced filtering
yes
Export of report fields
yes
  
Firewall like call routing rules
 
Block and transfer actions
yes
Time interval matching
yes
Call source matching
yes
Call destination matching
yes
Best cost matching
yes
Dial post processing rules
yes
Import/Export routing rules
yes
  
Channels
 
Manual allocation of DIDs per extension
yes
Automatic assignation of DIDs from pool
yes

 
Channel routable prefixes
 
Integrated management
yes
Import/ Export call costs file
yes
Clone call costs
yes
  
Testimonials
"Their hosted PBX solution gave us the freedom and flexibility we hoped to
gain from Voice over IP..."
Siemen Jongedijk
Catalyse Business Consultants

SIP Trunking
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tinations including emergency numbers.

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